Responsible Gaming

Supabet Casino is committed to promoting a safer and more informed approach to online gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Please take time to understand the risks, set limits that suit your circumstances and seek support if gambling stops feeling enjoyable or manageable.

Supabet Casino holds a licence issued by the Anjouan Gaming Board, under the ownership of NovaForge Ltd., registered in the Republic of the Marshall Islands.

Gambling should remain entertainment

Online gambling involves financial risk, and there is no guaranteed way to win. Every wager has an uncertain outcome, and past results do not predict future results. A game that has not produced a win for some time is not necessarily more likely to win next time. Likewise, a previous win does not make another win more likely. Keeping this in mind can help you make decisions based on entertainment rather than expectation.

Only gamble with money you can comfortably afford to lose after essential living costs have been paid. Do not use money set aside for rent, mortgage payments, utilities, food, education, medical care or other important commitments. Gambling should never interfere with your financial responsibilities, relationships, work, study, health or sleep.

Before you start, decide how much time and money you are willing to spend. Consider your budget a complete entertainment cost, rather than an amount that should be recovered. Once your limit has been reached, stop for the day or the period you have chosen. Avoid changing your limits while you are playing or after a loss.

Treat gambling as a form of entertainment, not an income source.
Set a spending budget before you play and keep to it.
Set a time limit and take regular breaks away from the screen.
Never gamble with borrowed money or money needed for essential expenses.
Avoid gambling when you are upset, tired, stressed or under the influence of alcohol or other substances.
Do not chase losses by increasing your bets or playing for longer.
Remember that winning is never guaranteed.

Tools to help you stay in control

Responsible gambling tools are designed to help you manage your activity. Depending on the options available through your account, you may be able to set deposit, wagering, loss or session limits. These tools can provide a useful pause between deciding to gamble and placing funds into your account. Choose limits before playing and select amounts that reflect your personal budget.

Deposit and spending limits

A deposit limit can restrict the amount you add to your account over a selected period. A wagering or loss limit may help you manage how much you can spend or lose. Limits are most effective when they are realistic, set in advance and not changed in response to emotions. If a limit is increased or removed, any applicable waiting period or account process should be followed before the change takes effect.

Time reminders and breaks

Online play can make it easy to lose track of time. Use available session reminders, alarms or personal calendar prompts to check how long you have been playing. Take regular breaks, move away from the device and return only if gambling still fits within your planned budget and schedule. A break is also a good opportunity to review your account activity and recent spending.

Temporary breaks and self-exclusion

If you want to stop gambling for a period, consider using an available cooling-off or temporary account break. If you need a longer-term solution, self-exclusion may prevent access for a chosen period in accordance with the applicable process. Self-exclusion is a serious commitment. Do not create another account, use another person’s account or ask someone else to gamble on your behalf during an exclusion period.

If you would like to use a responsible gambling tool or discuss an account restriction, use the support options available on the website. You can also ask for information about available limits, breaks and self-exclusion before placing further bets.

Recognising signs of gambling harm

Gambling harm can develop gradually, and a person may not notice the change immediately. It can affect finances, mental health, relationships, work, study and daily routines. You do not need to wait for a crisis before asking for help. If gambling is causing concern, speaking with a trusted person or a qualified support service can be an important first step.

Possible warning signs include:

Spending more time or money gambling than you planned.
Trying to win back money that has been lost.
Increasing bet amounts to achieve the same excitement.
Feeling restless, irritable or anxious when trying to stop.
Hiding gambling activity, losses or account statements from family or friends.
Borrowing money, selling possessions or using credit to gamble.
Missing bills, work, study, appointments or social commitments because of gambling.
Arguing with people close to you about gambling.
Gambling to escape stress, sadness, loneliness or other difficult feelings.
Feeling guilty, ashamed or distressed after gambling.
Attempting to stop or cut down but finding it difficult to do so.

One or more of these signs may indicate that it is time to pause and seek support. Consider stopping play, applying an account break or self-exclusion, and reviewing your finances. Do not try to manage serious gambling concerns by increasing your bets or attempting to recover losses.

If gambling is affecting someone you know, approach the subject calmly and without judgement. Explain what you have noticed, listen to their concerns and encourage them to speak with a qualified gambling support service. Avoid lending money to cover gambling losses or taking responsibility for managing another person’s gambling without appropriate advice.

Support and safer account use

Help is available across Australia for people affected by gambling. You can contact a recognised Australian gambling support service, a counsellor, a financial counsellor or a health professional for confidential guidance. These services can help you understand your options, make a plan, manage financial concerns and support conversations with family or friends. Australian players may also be able to access relevant state or territory services and self-exclusion arrangements.

If you feel overwhelmed, are in immediate danger or are thinking about harming yourself, seek urgent assistance through local emergency services or a crisis support service. Gambling concerns can feel isolating, but support is available and asking for help is a positive step.

Account and personal security

Keep your account details private and do not allow another person to use your account. Use a strong, unique password and take reasonable steps to secure your devices and payment information. Never gamble on behalf of another person, and do not provide access to a person who is self-excluded or under the legal gambling age.

Online gambling is restricted to people who meet the applicable legal age and other eligibility requirements. If you are under the legal age, do not open or use an account. Parents and guardians should use device, payment and account controls where appropriate to reduce the risk of underage access.

Supabet Casino encourages players to review their gambling habits regularly. Check your activity, consider whether your spending remains affordable and take a break whenever gambling no longer feels like a controlled choice. Our responsible gambling information is general in nature and does not replace professional financial, medical or counselling advice.