Supabet Casino Terms & Conditions

These Terms & Conditions explain the rules that apply to your use of the Supabet Casino website and related services. Please read them carefully before creating an account, depositing funds, playing games or using any promotional feature. By accessing or using the website, you acknowledge that you have read, understood and accepted these terms.

Supabet Casino holds a licence issued by the Anjouan Gaming Board, under the ownership of NovaForge Ltd., registered in the Republic of the Marshall Islands.

1. General terms

These Terms & Conditions form an agreement between you and the operator of Supabet Casino. They apply to the website, account facilities, casino games, betting or other available products, promotions, payment services and any related content or functionality. Additional terms may apply to particular games, promotions or services. Where additional terms are provided, they should be read together with these Terms & Conditions. If there is any inconsistency, the specific terms for that service or promotion may apply to the relevant feature.

You must use Supabet Casino only for lawful purposes and in accordance with these terms. You are responsible for reading the current version before using the website. Terms may be updated from time to time to reflect operational, legal, regulatory or technical changes. Continued use of the website after an update may constitute acceptance of the revised terms. If you do not agree with any part of these terms, you must stop using the website and should not open or maintain an account.

Eligibility and account registration

You must meet all applicable legal and eligibility requirements before using the services. This includes being of the minimum legal age applicable in your location and being physically located in a jurisdiction where the relevant service is permitted. You must not access the website if doing so would breach any law, regulation, court order or other restriction that applies to you.

Information provided when registering must be accurate, complete and current. You must update your details if they change. An account is personal to you and must not be sold, transferred, shared or used by another person. You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from a failure by the operator to protect its systems. You should contact the operator through the available support channel promptly if you believe your account has been accessed without permission.

You must not create an account using false, misleading or stolen information.
You must not open or use an account on behalf of another person.
You must not hold more than one account unless expressly permitted by the operator.
You must not allow another person to deposit, withdraw or play through your account.
You must comply with identity, age, payment and location checks when requested.

2. Deposits, play and withdrawals

You may only deposit funds using a payment method that belongs to you or that you are authorised to use. The name and account information associated with a payment method may need to match your registered details. Payments can be subject to verification, processing checks, minimum or maximum amounts, and availability restrictions. The operator may refuse, reverse or delay a transaction where this is necessary for security, legal, regulatory or fraud-prevention reasons.

You should only deposit money that you can afford to lose. Deposited funds are intended for participating in the available services and must not be used for unlawful activity. You are responsible for checking that your device, internet connection and payment arrangements are suitable before starting a transaction. Any fees charged by a bank, payment provider or other third party may be your responsibility.

Game outcomes are determined by the rules and technical systems applicable to each game. You accept the result recorded by the operator's system, subject to any applicable review or dispute process. If a game is interrupted, incorrectly settled or affected by a material technical error, the operator may take reasonable steps to correct the issue, including voiding an affected transaction where permitted. System records may be used to investigate account activity and resolve disputes.

Withdrawal requests may be subject to account verification, payment checks, responsible gambling controls and other lawful procedures. The operator may require additional information before processing a withdrawal. Funds may be returned using an approved method and, where appropriate, to the original payment method. You must not attempt to withdraw funds connected with unlawful activity, unauthorised payments, chargebacks or a breach of these terms.

Verification and financial checks

To protect players and the service, Supabet Casino may request documents or information to confirm your identity, age, address, source of funds, payment ownership or account activity. You must provide information that is genuine, readable and reasonably up to date. Failure to complete a required check may result in restricted account access, suspended transactions or account closure, subject to applicable law.

3. Promotions, responsible gambling and prohibited conduct

Promotions, bonuses, free plays and other offers are subject to their own terms. Those terms may include eligibility requirements, expiry dates, wagering or play conditions, game restrictions, maximum values, withdrawal conditions and account limitations. You should review the complete offer terms before opting in or participating. If promotional terms are not satisfied, a promotional benefit may be removed or a related transaction may be adjusted in accordance with the applicable offer rules.

Only one promotional benefit may be available to an eligible person, household, device, payment method or other permitted grouping where the relevant offer says so. The operator may refuse, withdraw or correct a promotion where it has been obtained through error, misuse, collusion, automation, multiple accounts or other conduct that breaches the promotion terms. Promotions must not be used as a way to avoid account, payment or verification requirements.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget and time limit before you play, take regular breaks and do not gamble when upset, under the influence of alcohol or drugs, or when it may affect essential expenses. Supabet Casino may provide tools or options such as deposit limits, activity information, time reminders, cooling-off periods and account closure. Availability and operation of these tools may vary.

If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support. You can request restrictions or closure through the available account support process. A restriction or closure request may apply after reasonable processing steps and may not cancel transactions that were already completed. You must not attempt to avoid a restriction by opening another account.

Prohibited conduct

Fraud, money laundering, identity misuse, payment abuse or other unlawful activity.
Collusion, cheating, manipulation of games or interference with website security.
Using bots, scripts, automated tools, malware or unauthorised software.
Exploiting an error, vulnerability, pricing issue or technical fault.
Harassing staff, other players or third parties, or submitting abusive content.
Circumventing location, age, account, responsible gambling or promotional controls.

4. Website use, suspension and liability

The website and its content are provided for personal use. You must not copy, reproduce, modify, publish, distribute, frame, reverse engineer or commercially exploit any part of the website without permission. Trade marks, logos, software, text, graphics and other materials remain the property of their respective owners. You may use the website only in a manner that does not damage, overload or interfere with its operation or security.

The operator aims to keep the website accurate and available but does not guarantee that it will always be uninterrupted, secure, current or free from errors. Access may be suspended or restricted for maintenance, upgrades, investigations, security concerns, legal requirements or operational reasons. Game, account and transaction information may be corrected where a clear technical or administrative error has occurred.

The operator may suspend, restrict or close an account where it reasonably considers that these terms have been breached, information cannot be verified, activity presents a risk, a payment has been reversed, responsible gambling action is required, or continued access is not appropriate. Where permitted, you may be informed of the reason. Any review of balances or transactions will be handled in accordance with applicable law and relevant service rules.

Nothing in these terms excludes, restricts or modifies any right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law or other mandatory legislation. Subject to those rights, you use the website at your own risk. The operator is not responsible for loss caused by your device, internet service, payment provider, unauthorised disclosure of login details, or events outside its reasonable control.

Complaints and applicable rules

If you have a question, transaction concern or complaint, use the support channel made available on the website. Provide enough information to identify the relevant account or transaction, without sending passwords or unnecessary sensitive information. The matter may be reviewed using account records, transaction information and applicable game or promotional terms. You should allow reasonable time for an investigation and keep copies of relevant correspondence.

These terms are intended to operate consistently with the laws and mandatory requirements that apply to the services and to players in Australia. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. A failure to enforce a provision immediately does not waive the right to enforce it later. The current version of these Terms & Conditions is the version displayed on the website.